Technischer Support Van für die Region West (m/w/d)
On-site
Core
Technical support van for MAN trucks and buses in the Western region, handling escalated customer complaints and coordinating with workshops.
Role type
Senior technical support specialist (commercial vehicles)
Builds
Technical resolution processes and customer satisfaction for commercial vehicle fleet
Domain
Commercial vehicle manufacturing and after-sales service
Deliverable
client delivery
Required skills
Commercial vehicle technical expertise, workshop coordination, escalation management, cost estimation, recall campaign coordination, error detection and resolution
Preferred skills
Kfz-Meister certification or technical degree, customer orientation, negotiation skills, Office systems proficiency