IT Manager
Core
Design IT solutions to meet business requirements and manage infrastructure, CRM, and IT contracts for an insurance client.
Role type
IT Manager (individual contributor with team management responsibilities)
Builds
IT solutions, infrastructure, CRM systems, and managed service delivery
Domain
Insurance industry / Business support services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT solution design, infrastructure management, CRM management, IT contract management, change management, financial management, project management, people management, systems security alignment
Preferred skills
Thought leadership in operational and tactical IT focus, technical consulting, talent management, change leadership
Technologies
CRM systems, COBIT frameworks
Responsibilities
Manage IT infrastructure and CRM systems; oversee IT contract negotiations and vendor relationships; lead change management for IT implementations; manage team performance and talent; ensure continuous service and systems security; align technology with business needs; control budgets and expenses
Seniority
Mid-to-Senior, hands-on IC with team leadership
