Product Manager
Core
Product Manager driving merchant onboarding, activation, and operational readiness for card payment products in a regulated fintech environment.
Role type
Product Manager (Payments Operations & Onboarding)
Builds
Merchant onboarding journeys, internal operational tools, compliance workflows, and integration flows for acquiring and issuing.
Domain
Fintech / Payments / Regulated Financial Services
Deliverable
product features
Required skills
Project management, cross-functional coordination, process improvement, requirements translation, stakeholder management, analytical problem solving, documentation management, workflow design, compliance awareness, technical onboarding knowledge
Preferred skills
Payments/fintech domain experience, KYB/KYC/AML knowledge, card payment flow understanding, API/integration familiarity, Greek payments ecosystem knowledge, Jira/Confluence proficiency
Technologies
Jira, Confluence, process mapping tools, dashboards
Responsibilities
Manage merchant onboarding projects from application to go-live, coordinate cross-functional teams, define end-to-end onboarding flows, translate business/compliance needs into requirements, create and maintain process documentation, identify operational gaps, track project progress and risks, prioritize improvements based on impact and complexity, support issue resolution, ensure scalable and compliant onboarding processes
Seniority
Mid-Senior, hands-on IC