Business Analyst II
Core
Business Analysts help customers implement technology solutions cost-effectively by determining project requirements, communicating them to stakeholders, and assisting with testing and deployment.
Role type
Business Analyst
Builds
Technology solutions and process-focused functionality roadmaps
Domain
IT / Enterprise Software / Customer Service
Required skills
Requirements elicitation, Business process analysis, Cost and effort estimation, Project management, Stakeholder communication, Solution testing
Preferred skills
CCBA certification, Agile methodology, Lean Six Sigma, IT support experience
Technologies
Computing systems, IT support tools
Responsibilities
Elicit high-level requirements and articulate documented business demands; Collaborate with IT teams to ensure solutions meet expectations; Act as a liaison between customers, IT, and product teams; Manage and deliver moderate to high complexity projects; Uphold cybersecurity posture by adhering to security policies and mitigating vulnerabilities.