Mitarbeiter*in (all gender) Projekt- und Kundenkoordination
Core
Plan and coordinate security projects and ensure efficient implementation of security analyses for customers, acting as the interface between customers, sales, and analysts.
Role type
Project and Customer Coordinator
Builds
Security analysis projects and deliverables for enterprise clients
Domain
Cybersecurity / Security Services
Required skills
Project planning, resource management, stakeholder coordination, CRM and project management system administration, billing support, customer communication
Preferred skills
Business administration background, experience in project or service coordination, MS Office proficiency
Responsibilities
Coordinate security projects with customers including organizational planning and team support, serve as the first point of contact for customer organizational questions, structure and steer projects regarding scheduling, resources, responsibilities, and milestones, organize and follow up on customer meetings and status calls, coordinate project adjustments for changes in schedule, resources, or scope, collect and align information required for project initialization, maintain project and customer data in CRM and project management systems, conduct post-project reviews and identify follow-up projects, support project billing and invoice clarification