Remote Retention Representative
Core
Handle inbound customer calls to sell TV, internet, and wireless products/services using a consultative approach.
Role type
Inside Sales Representative
Builds
TV, internet, and wireless product subscriptions
Domain
Telecommunications / Consumer Electronics
Deliverable
product features
Required skills
Quota-carrying sales experience, persuasive communication, customer relationship management, resilience, integrity
Preferred skills
Associate's or Bachelor's degree, competitive spirit, growth mindset
Technologies
Smartphone, wired internet, USB headset, webcam, multiple monitors
Responsibilities
Field inbound customer contacts, influence purchasing decisions, maintain customer relationships
Seniority
Entry-level to Mid-level
