Wechselprozessmanager Messstellenbetrieb / Auftragsabwicklung (m/w/d)
Core
Manage and oversee the timely execution of meter exchange processes (Wechselprozesse) for utility meter replacements, ensuring smooth operations between grid operators, energy suppliers, and customers.
Role type
Process Management Specialist (Meter Exchange Operations)
Builds
Meter exchange workflows and operational documentation for utility infrastructure
Domain
Energy / Utilities / Metering Infrastructure
Required skills
Process management, contract documentation, stakeholder communication, error log analysis, appointment scheduling, MS Office proficiency
Preferred skills
Commercial training or business studies background, customer service orientation, problem-solving, adaptability
Responsibilities
Execute and monitor scheduled meter exchange processes, create necessary contract documents, coordinate with grid operators and energy suppliers, maintain system documentation, analyze error logs and organize remediation, schedule customer appointments for meter swaps