Software Development Engineer II, Amazon Connect Customer
Core
Design and code AI-powered customer conversation solutions and chat experiences for businesses using Amazon Connect.
Role type
Senior Software Development Engineer (AI/Chat)
Builds
Chat libraries, admin configuration, and conversational interaction layers for Amazon Connect.
Domain
Cloud computing, AI, Customer Experience
Deliverable
production ML models
Required skills
C#, C++, Java, or Perl, Object Oriented Design, Serverless AWS technologies, Distributed systems, Scalability, Security, Agile development
Preferred skills
Full software development life cycle, Code reviews, Source control management, Testing, Operations
Technologies
AWS, Serverless, C#, C++, Java, Perl
Responsibilities
Design and code solutions for broadly defined problems, Make big architectural decisions, Deliver high-quality software in an agile environment, Dive deep into emerging serverless AWS technologies, Think about business opportunities, operational issues, and customer perspective.