Software Development Engineer
Core
Design, build, and own high-quality software features across the full development lifecycle for Amazon's Customer Facing Solutions (CFS) tech organization, powering customer service products like CS Chatbot, Search, and Help.
Role type
Senior Software Development Engineer (Full Stack)
Builds
Customer-facing digital products and backend services for Amazon Customer Service
Domain
E-commerce / Customer Service / Generative AI
Deliverable
production ML models | product features
Required skills
Software development, System design and architecture, Code review, Root cause analysis, Technical documentation, Mentorship, Prioritization, Industry innovation adoption
Preferred skills
Full SDLC experience, Coding standards, Source control management, Build processes, Testing, Operations experience
Technologies
Generative AI, Scalable technologies, Modernized tech stack