Sr. Software Engineer-Agentic AI, Amazon Connect
Core
Design and build end-to-end systems to measure agentic AI quality and automatically improve it, partnering with scientists to turn new science into customer-reliable capabilities.
Role type
Senior IC software engineer (agentic AI platform)
Builds
Closed-loop platform for agentic AI quality measurement and automated improvement
Domain
Cloud computing, AI/ML, customer experience automation
Deliverable
production ML models
Required skills
software development, system design, architecture, leading design or architecture, mentoring, tech lead
Preferred skills
full software development life cycle, coding standards, code reviews, source control management, build processes, testing, operations
Technologies
agentic AI, cloud platforms
Responsibilities
Design and build systems end to end, partner closely with scientists, drive technical vision, influence product direction, raise the engineering bar, lead the team in building and maintaining capabilities, scale systems to support workflow orchestration automation
Seniority
Senior, hands-on IC with leadership responsibilities