Software Development Engineer, Specialist AI Tooling, Specialist Technology Team
Core
Design, build, and operate production agentic AI systems (learning agents, routing engines, feedback summarization) for AWS technical specialists and field teams.
Role type
Senior IC software development engineer (agentic AI systems)
Builds
AWS Learning Agent, Intelligent Routing Agent, Technical Field Community Hub, Service 360
Domain
Cloud computing, Generative AI, Agentic systems, Knowledge graphs
Deliverable
production ML models | product features
Required skills
LLM orchestration, RAG, knowledge graph design, distributed systems, API design, CI/CD, incident response, prompt engineering, embedding strategies
Preferred skills
Full SDLC ownership, system architecture, code review, testing frameworks
Technologies
C#, C++, Java, Perl, LLMs, Knowledge Graphs, RAG, Distributed Systems
Responsibilities
Design and implement production agentic AI systems using LLMs and multi-agent orchestration; Build and optimize GenAI-powered pipelines for summarization and routing; Develop prompt engineering strategies and evaluation frameworks; Implement embedding and retrieval strategies for knowledge bases; Design scalable distributed systems and APIs; Drive operational excellence for production services; Contribute to technical strategy and architecture decisions.
Seniority
Senior, hands-on IC