Technical Account Manager, ES - INDIA
Core
Principal technical advisor and primary point of contact for enterprise customers to plan, debug, and oversee operations of business-critical cloud applications.
Role type
Senior IC Technical Account Manager (Cloud Operations & Consulting)
Builds
Operational stability and architectural solutions for AWS enterprise customers
Domain
Cloud Computing / Enterprise IT Consulting
Required skills
Cloud troubleshooting, distributed systems administration, networking, database management, application development, DevOps, solution design, project management, technical presentation
Preferred skills
AWS services expertise, internal/external technical lead experience
Technologies
AWS Cloud, Compute, Storage, Networking, Databases, DevOps, Big Data, Analytics, Serverless
Responsibilities
Troubleshoot complex application, network, and architectural challenges; collaborate with AWS subject matter experts to resolve issues; assist in designing AWS and Hybrid cloud solutions; help enterprises define IT processes for cloud deployment; write technical tutorials and articles; drive process improvements for customer support.
Seniority
Senior, hands-on IC