Customer Solutions Manager, NAMER Scale
Core
Drive digital transformation and cloud adoption for SMB customers in the US-West region by designing and executing strategic migrations to AWS.
Role type
Senior Customer Solutions Manager (SMB)
Builds
End-to-end cloud adoption experiences and modern cloud-native solutions for SMBs
Domain
Cloud Computing / Enterprise IT
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic business mindset, program management, organizational change management, technical acumen, customer engagement, roadmap development, governance
Preferred skills
AWS or other cloud certification, knowledge of software development lifecycle, experience coordinating between project teams and customers
Technologies
AWS
Responsibilities
Design and execute strategic migrations to the AWS cloud, orchestrate advanced technical architectures, establish roadmaps and actionable program plans, identify strategic opportunities and AI use cases, manage relationships with C-Suite executives, drive execution excellence for the customer cloud journey
Seniority
Senior, hands-on IC