Software Development Engineer, Amazon Customer Service
Core
Building autonomous, scalable self-service tools and next-generation software solutions to serve millions of Amazon customers globally.
Role type
Senior Software Development Engineer (IC)
Builds
Self-service tools, distributed software applications, and high-availability systems
Domain
E-commerce / Distributed Systems / Cloud Infrastructure
Deliverable
production ML models | product features
Required skills
Software development lifecycle ownership, system design and architecture, distributed systems development, object-oriented design, code review and mentorship, operational excellence, problem-solving under constraints
Preferred skills
Full SDLC experience including build processes and source control, experience with C#, C++, Java, or Perl
Technologies
C#, C++, Java, Perl
Responsibilities
Own features end-to-end from design to deployment, develop scalable high-availability solutions, maintain and enhance existing solution stacks, mentor engineers through code reviews, ensure code quality and reliability through rigorous testing
Seniority
Senior, hands-on IC
