CRM Business Consultant (m/w/x)
Core
Design and optimize global CRM and ERP processes, drive digitalization and harmonization of business processes through international collaboration, system analysis, and training.
Role type
Senior CRM Business Consultant / Business Process Analyst
Builds
Harmonized global CRM/ERP processes and system landscapes for industrial measurement technology
Domain
Industrial measurement technology / Manufacturing
Required skills
Project management, CRM system expertise, CRM/ERP training design and delivery, CRM system evaluation and analysis, M&A integration support
Preferred skills
SAP, Salesforce
Technologies
SAP, Salesforce
Responsibilities
Represent IQS in the Template Board as Business Process Analyst, plan and execute global CRM/ERP training, conduct CRM assessments in international sales and service companies, participate in cross-functional projects like KGP Data Readiness, evaluate and analyze existing and new CRM tools, support integration of newly acquired companies into business processes and system landscapes
Seniority
Senior, hands-on IC