Software Development Manager, Amazon Connect Customer Data & Insights
Core
Lead a team of engineers to build and manage AWS Customer Profiles (CP), an AI-powered service that resolves customer identities and enriches data using AWS Entity Resolution to enable proactive customer engagement.
Role type
Senior IC software development manager (identity resolution & data enrichment)
Builds
AWS Customer Profiles (CP) service, an AI teammate for enterprises
Domain
Cloud computing, Big Data, machine learning, customer engagement
Deliverable
production ML models | product features
Required skills
engineering team management, distributed microservices, serverless computing, performance engineering, Java/C#/C++, service-oriented architecture, distributed programming, technical architecture review, iterative development, code review, operations
Preferred skills
recruiting and hiring, mentoring/coaching, communicating with users and senior leadership, defining product strategy
Technologies
AWS Entity Resolution, serverless AWS technologies, Java, C#, C++
