Field Support Engineer II
Core
Install, repair, upgrade, and perform preventative maintenance on Carl Zeiss Meditec medical instrumentation in the Midwest US field service territory.
Role type
Field Support Engineer II (Medical Technology)
Builds
Medical diagnostic and surgical equipment for ophthalmology and other medical practices
Domain
Medical Technology / Optics / Fine Mechanics
Deliverable
physical/clinical work
Required skills
Electronics, Fine Mechanics, Optics, Medical Field Service, Equipment Installation, Preventative Maintenance, Spare Parts Management, Customer Interface, Trade Show Support
Preferred skills
BS in Electronics/Engineering/Computer Technology, A+ and Net+ certifications, Self-directed work style
Technologies
Diagnostic equipment, Test tools, Field Service reference database
Responsibilities
Diagnose and repair designated products; Schedule and verify customer visits; Complete daily field service and weekly expense reports; Maintain spare parts inventory; Support revenue growth through service agreement retention; Instruct customers on equipment operation; Maintain company-issued test equipment; Install equipment at trade shows.