Field Service Engineer - Level 2
Core
Intermediate field service engineer installing, servicing, and maintaining complex automated electromechanical systems (optics, electron optics, high voltage, vacuum) in customer labs and facilities.
Role type
Field Service Engineer (Level 2)
Builds
Installed and maintained optical/electromechanical systems for research, medical, and industrial customers.
Domain
Life Sciences / Biotechnology / Optics / Laboratory Equipment
Deliverable
physical/clinical work
Required skills
Troubleshooting electromechanical systems, BSL 1-3 safety compliance, reading engineering schematics, Windows OS, time management, independent work, driving
Preferred skills
German language, CRM/database knowledge, team collaboration
Technologies
Windows, ZEISS Predictive Service network, CRM systems
Responsibilities
Install new equipment, diagnose and repair issues on-site, complete preventive maintenance (PMs), escalate unresolved technical issues, train customers on operation, conduct environmental analysis tests, manage spare parts inventory.
Seniority
Intermediate, hands-on IC