Senior Software Engineer – ServiceNow
Core
Senior ServiceNow Developer specializing in IT Request Fulfillment and Service Catalog automation to enable digital transformation and efficient enterprise workflows.
Role type
Senior IC ServiceNow Developer (Request Fulfillment)
Builds
Custom ServiceNow solutions, automated workflows, and integrated enterprise systems for internal IT operations.
Domain
IT Service Management (ITSM) / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis
Required skills
ServiceNow platform development, JavaScript (OOP), Request Fulfillment, Service Catalog, Workflow Automation, REST/SOAP APIs, CMDB management, Service Portal (AngularJS), Data Migration, Security (ACLs/Roles), Agile/Scrum
Preferred skills
AI technologies integration, Now Assist, Scalable automation frameworks, ITIL Foundation, ServiceNow Certified System Administrator/Application Developer
Technologies
ServiceNow, JavaScript, AngularJS, REST APIs, SOAP APIs, Flow Designer, IntegrationHub, Glide APIs
Responsibilities
Develop custom catalog items, forms, and portal components; Design and optimize Workflows, Business Rules, and Script Includes; Manage platform security using ACLs and Roles; Integrate ServiceNow with external enterprise systems; Troubleshoot and resolve priority incidents; Drive scalable automation initiatives.
Seniority
Senior, hands-on IC
