Senior Software Engineer – ServiceNow
Core
Develop reliable, scalable ServiceNow solutions to automate and enhance Request Fulfillment processes, Service Catalog capabilities, and enterprise workflow automation.
Role type
Senior ServiceNow Developer (IT Request Fulfillment)
Builds
Custom catalog items, forms, modules, portal components, workflows, and integrations for the ServiceNow platform.
Domain
Enterprise Service Management / IT Service Management
Required skills
ServiceNow platform development, JavaScript (OOP), Request Fulfillment, Service Catalog, Workflow Automation, IntegrationHub, REST/SOAP APIs, CMDB management, Service Portal (AngularJS), Agile/Scrum, Root cause analysis, Data migration.
Preferred skills
AI technologies (Now Assist), Scalable automation frameworks, ITIL Foundation, ServiceNow Certified System Administrator/Application Developer.
Technologies
ServiceNow, JavaScript, AngularJS, REST, SOAP, PowerShell, MID Server, Flow Designer, Import Sets, Transform Maps.
Responsibilities
Develop custom catalog items, forms, and portal components; Design and optimize Workflows, Business Rules, and Script Includes; Manage platform security using ACLs and Roles; Integrate ServiceNow with external enterprise systems; Troubleshoot and resolve priority incidents; Drive scalable automation initiatives.
Seniority
Senior, hands-on IC
