Software Development Manager, Devices & Services Trust CX Innovations
Core
Lead engineering teams building foundational systems and consumer-facing features for privacy-first, trustworthy AI experiences across Amazon's device ecosystem (Alexa, Echo).
Role type
Senior IC manager (Software Development Manager)
Builds
Privacy-preserving AI architectures, responsible AI frameworks, accessibility features, and trust dashboards for consumer devices.
Domain
Consumer AI / Privacy & Trust / Ambient Computing
Deliverable
production ML models | product features | infrastructure
Required skills
Engineering team management, multi-tier web services architecture, large-scale distributed systems design, technical strategy, architectural decision-making, people development, cross-functional influence, risk management, inclusive leadership
Preferred skills
Generative AI safety, federated learning, differential privacy, on-device AI, LLM guardrails, explainable AI, bias detection, real-time evaluation systems
Technologies
Java, C#, C++, distributed systems, AI evaluation frameworks, observability systems
Responsibilities
Drive technical strategy for privacy-preserving AI systems (federated learning, differential privacy), build AI evaluation frameworks for safety and bias, develop consumer-facing trust features (explainable AI, transparency controls), establish governance frameworks for rapid innovation, lead teams solving latency vs. privacy trade-offs, manage technical debt while scaling engineering teams
Seniority
Senior, hands-on IC
