Service Engineer
Core
Install and maintain semiconductor inspection tools at customer sites, manage technical escalations, and train field service engineers.
Role type
Senior Service Engineer (Semiconductor Equipment)
Builds
Operational uptime for E-beam inspection tools
Domain
Semiconductor manufacturing equipment
Deliverable
physical/clinical work
Required skills
E-beam inspection tool service, equipment installation, technical escalation, on-site training, data analysis, report/presentation
Preferred skills
Field service engineer experience, quality hands-on capabilities, creative problem solving
Technologies
E-beam inspection tools
Responsibilities
Install tools at customer sites, manage technical escalations for tool down and performance issues, create and maintain service knowledge databases, conduct on-site training and coaching for field service engineers, respond to customer tool down escalations
Seniority
Mid-Senior, hands-on IC