Customer Service Engineer (m/w/x)
Core
Field service engineer responsible for installing, commissioning, maintaining, and troubleshooting ZEISS semiconductor manufacturing equipment globally.
Role type
Senior Field Service Engineer (Semiconductor Equipment)
Builds
Semiconductor manufacturing equipment (lithography optics, photomask systems, process control solutions)
Domain
Semiconductor manufacturing / Precision Optics
Deliverable
physical/clinical work
Required skills
Complex equipment alignment, root cause analysis, technical training delivery, remote diagnostics, travel management, cross-cultural communication
Preferred skills
Experience in semiconductor technology or special-purpose machinery, inter-cultural competence (especially Asia), hands-on service mentality
Technologies
Lithography optics, photomask systems, process control solutions
Responsibilities
Perform on-site installations of new equipment, calibrate complex assemblies, conduct service and maintenance (on-site, remote, telephone), troubleshoot and document system errors, deliver technical training to support teams and customers in English
Seniority
Mid-Senior, hands-on IC