Security Engineering Manager, Customer Service Security
Core
Lead a team of engineers to design, implement, and operate security solutions for Amazon's Customer Service Associates' technology stack, ensuring secure interactions with customers.
Role type
Senior IC Security Engineering Manager
Builds
Security solutions for device firmware to cloud-scale data processing within a DevSecOps organization
Domain
Cloud security / Endpoint security / Customer Service operations
Deliverable
production ML models | product features | infrastructure
Required skills
Security engineering, risk assessment, team management, technical communication, DevSecOps integration
Preferred skills
Information security risk-based prioritization, threat modeling, security design review, AWS architecture
Technologies
Amazon Web Services (AWS)
Responsibilities
Manage a two-pizza team of engineers, define security posture and close visibility gaps, partner with dev/ops teams to embed security in delivery, lead three-year and annual planning, communicate risk to senior leadership
Seniority
Senior, hands-on IC with management responsibilities
