Business Intel Engineer, OIS/CXI Analytics , Ops Tech Solution Network Dev
Core
Design and support business data study solutions to help stakeholders make impactful business choices for OIS customer experience product suites.
Role type
Business Intelligence Engineer (BIE II)
Builds
Scalable, efficient, and automated data evaluation processes and visualization outputs.
Domain
Customer Experience Analytics / Business Intelligence
Deliverable
production ML models | dashboards & analysis
Required skills
Statistical analysis, Data engineering, SQL, ETL, Data visualization, Data modeling, Warehousing, Python scripting, Regression/Classification algorithms
Preferred skills
AWS solutions (EC2, DynamoDB, S3, Redshift), Data mining, Large-scale complex dataset handling
Technologies
AWS S3, Redshift, Athena, Quicksight, Tableau, Oracle, NoSQL, R, SAS, Matlab, Python, Excel
Responsibilities
Partner with leaders to define data evaluation needs using Agentic AI; Design and develop solutions ensuring accurate data management and visualization; Drive peers for optimal assessment solutions and highest data standards; Automate inspection processes from KPIs; Enable integration between BIE solutions and Strategic Planning/Excel models.
Seniority
Mid-level, hands-on IC