Manager, Software Development - Builder Ops, Builder Ops
Core
Lead a team building AI-powered operational infrastructure for Ring, Blink, Key, and Sidewalk devices that autonomously detect, diagnose, and resolve issues.
Role type
Manager, AI-native operations engineering
Builds
Agentic systems for detection, diagnostics, and remediation across the RBKS device and service fleet
Domain
Consumer electronics / IoT / AI operations
Deliverable
production ML models | infrastructure
Required skills
software development, engineering team management, distributed systems, complex project delivery
Preferred skills
LLMs and AI agents, coaching on AI practices, autonomous operational tooling, SRE/DevOps background, IoT/embedded systems operations, agile environments
Technologies
LLMs, agentic frameworks, data pipelines
Responsibilities
Own delivery outcomes for AI-powered operational systems, build and operate agentic systems, establish team AI practices, coach Builders on AI integration, hire and develop team members, remove blockers, partner with product and cloud teams
Seniority
Manager, hands-on leadership
