Sr. Technical Program Manager, Alexa Connected Devices
Core
Drive complex technical programs for Alexa's core device connectivity, management, and interaction capabilities across over 1 billion connected endpoints.
Role type
Senior Technical Program Manager (IoT & AI Infrastructure)
Builds
Core horizontal services enabling Alexa to connect, discover, set up, manage, and interface with billions of daily context updates and device commands.
Domain
Internet of Things (IoT), Artificial Intelligence (LLMs), Distributed Systems, Cloud Infrastructure
Deliverable
production ML models | infrastructure
Required skills
Technical program management, cross-functional leadership, software development experience, roadmap strategy, risk mitigation, stakeholder communication, SLA management, operational excellence
Preferred skills
Project management disciplines (scope, schedule, budget, quality), KPI/SLA definition for multi-million dollar businesses, release schedule coordination
Technologies
LLMs, distributed systems, cloud services, edge devices
Responsibilities
Drive complex technical programs for device connectivity and management; Lead cross-functional initiatives to scale infrastructure; Own end-to-end program execution from requirements to delivery; Manage dependencies across teams to optimize delivery; Partner with engineering/QA to design and test solutions; Develop and track program metrics (Availability, Latency, Accuracy, Cost); Create and maintain program roadmaps; Lead operational excellence initiatives.
Seniority
Senior, hands-on IC
