Global Support Specialist (m/f/x) NLX
Core
Senior technical customer service engineer diagnosing, repairing, and providing advanced support for complex semiconductor manufacturing equipment and systems.
Role type
Senior IC technical customer service engineer
Builds
Service solutions and uptime for semiconductor manufacturing equipment
Domain
Semiconductor manufacturing equipment / Mechatronics
Deliverable
physical/clinical work
Required skills
Diagnosing mechanical/hardware/software failures, preventive maintenance, system upgrades, customer training, spare parts management, technical documentation, global travel
Preferred skills
Experience with automated/electron/ion beam systems, mechatronics/mechanical engineering background
Technologies
Semiconductor manufacturing equipment, automated systems, electron/ion beam systems
Responsibilities
Diagnose and repair complex equipment, provide advanced service and support to customers, plan and execute technical training, coordinate complex technical solutions, manage spare parts lists and technical documentation
Seniority
Senior, hands-on IC