Support Engineer III, Ads Partner Experience & Growth
Core
Support external developers building applications on Amazon's Advertising API, ensuring compliance, resolving technical issues, and improving the developer experience.
Role type
Support Engineer (API/Developer Experience)
Builds
Amazon Advertising API platform and self-service performance advertising products
Domain
Advertising technology, API development, cloud services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
REST API troubleshooting, debugging technical systems, software development, automation scripting, API compliance auditing
Preferred skills
Distributed systems knowledge, web application development, XML/JSON handling, RAID maintenance
Technologies
REST, XML, JSON, distributed systems
Responsibilities
Troubleshoot and resolve API-related issues for external partners, audit partner behavior for policy compliance, write code samples and technical documentation, collaborate with internal teams to improve onboarding and support processes, develop tools to automate operational tasks
Seniority
Mid-level IC