System Development Engineer I, Support Products & Services
Core
Design, code, test, and deploy globally scalable automation solutions and AI-driven agentic workflows to eliminate manual toil and support Amazon Ads growth.
Role type
System Development Engineer I (Automation & AI Agents)
Builds
Automation solutions, agent orchestration layers, and AI agent workflows for internal customers and Ads operations.
Domain
E-commerce advertising, cloud infrastructure, generative AI
Deliverable
production ML models | product features
Required skills
Python scripting, Java/C/C++, distributed systems, relational databases, rule-based RPA, API integration, agentic AI, gap analysis, system troubleshooting, metrics definition
Preferred skills
CI/CD pipelines
Technologies
AWS, Python, Java, C, C++, RPA, agentic AI frameworks
Responsibilities
Interact with business customers to document automation requirements; Perform gap analysis to determine optimal automation approaches; Design and deploy automation solutions following engineering standards; Build and maintain agent orchestration layers; Troubleshoot and resolve system issues with cross-functional teams; Define and track key metrics to measure automation impact; Participate in on-call rotations for production support
Seniority
Individual Contributor, 5+ years experience