ICQA Area Manager, Inventory Control and Quality Assurance
Core
Lead and supervise hourly associates in inventory control, quality assurance, and problem-solving operations within a fulfillment center to ensure inventory integrity and customer satisfaction.
Role type
Operations Area Manager (Inventory & Quality)
Builds
Fulfillment center operations (receive, stow, count, pick, pack & ship)
Domain
Logistics / Supply Chain / E-commerce
Deliverable
product features
Required skills
Team leadership, data analysis, MS Office (Excel), process improvement, safety compliance, shift planning, talent development
Preferred skills
Lean and Six Sigma methodologies, stakeholder influence, complex environment prioritization
Technologies
MS Office suite, data analysis tools
Responsibilities
Lead and supervise a team of hourly Associates; Conduct shift planning and forecasting; Coordinate inventory control and quality assurance operations; Ensure KPIs are reviewed and perform quality analysis; Analyze data for trends and process improvement; Coach team members on accuracy and safety standards.
Seniority
Manager, hands-on leadership