Store Development , Construction, and Operations , Rakuten Mobile Shop Business - Shop Operation Department , Area Business Supervisory Department (GSD)
Core
Managing the end-to-end lifecycle of Rakuten Mobile retail shops, including site selection, construction, cost control, and call center operations.
Role type
Senior IC operations manager (retail network development)
Builds
New mobile retail stores and optimized call center services
Domain
Telecommunications + Retail Operations
Required skills
Property selection and contract negotiation, Construction and repair management, Store expansion strategy planning, Cost and budget management, Inventory and product strategy, Call center operations management, Data analysis (SQL/BI), Stakeholder alignment
Preferred skills
kintone, Power Automate, Business process improvement, Excel and PowerPoint reporting
Technologies
SQL, BI tools, kintone, Power Automate, Excel, PowerPoint
Responsibilities
Negotiating property leases and managing contract execution, Overseeing design and construction of new stores, Developing store expansion strategies based on trade data, Managing repair requests and maintenance for existing stores, Preparing project proposals and monitoring budgets, Planning device sales initiatives and inventory allocation, Designing KPIs and monitoring call center performance
Seniority
Mid-level to Senior, hands-on IC
