CareerPlan

Assistant Store Manager - Customer Experience

Scarborough, MaineFull-time2024-09-24 → 2026-11-10
No visa sponsorship

Core

Lead store operations and customer experience for a pet retail environment, managing staff, driving sales, and ensuring safety for pets and people.

Role type

Assistant Store Manager (Retail)

Builds

Pet retail services including live pet sales, adoptions, grooming salons, pet hotels, and training classes.

Domain

Retail / Pet Care

Deliverable

product features

Required skills

People leadership, P&L management, operational execution, conflict resolution, scheduling, compliance enforcement, physical stamina.

Preferred skills

None stated.

Technologies

Computer applications.

Responsibilities

Recruit, coach, and manage a team of 10-70 associates; drive store sales and shrink targets; oversee pet parent experience across services; ensure safety and compliance for pets and staff; manage store opening/closing and event execution.

Seniority

Mid-level IC