Assistant Store Manager - Customer Experience
Core
Lead store operations and customer experience for a pet retail environment, managing staff, driving sales, and ensuring safety for pets and people.
Role type
Assistant Store Manager (Retail)
Builds
Pet retail services including live pet sales, adoptions, grooming salons, training, and pet hotels.
Domain
Retail / Pet Care
Required skills
Retail leadership, team management, P&L management, scheduling, conflict resolution, operational compliance, sales growth, inventory/shrink management.
Preferred skills
Experience in customer-focused environments, computer proficiency, ability to work under pressure.
Technologies
Computer applications, store management systems.
Responsibilities
Recruit, hire, coach, and manage associates; drive store P&L and sales targets; oversee pet parent experience across services; ensure safety and compliance with policies; manage daily store operations and staffing.