Mobile Coordinator Pre Sales Member, DX Engineering Group -Solution Engineering Section, Enterprise Solution Business Department (Group Sales Div)
Core
Conducting interviews and defining requirements for mobile device kitting, help desk services, and MDM security solutions for corporate clients.
Role type
Pre-sales solution engineer (mobile environment services)
Builds
Mobile device kitting packages, help desk operational frameworks, and MDM security platforms
Domain
Corporate mobile communications, IoT, and security
Deliverable
product features
Required skills
Customer requirement definition, mobile device kitting and setup, help desk system construction, MDM implementation and configuration, project planning, documentation
Preferred skills
Pre-sales experience, cloud services knowledge, networking and security basics, project management
Technologies
MDM, Active Directory, SSO, AI tools
Responsibilities
Interview corporate customers to understand mobile utilization challenges and security needs; Select devices and perform initial setup, OS upgrades, and application configuration; Design and build help desk support systems including escalation flows; Define MDM functional requirements and configure environments for security policies and device management; Manage project planning, progress, and internal coordination
Seniority
Mid-career, hands-on IC