System Operation/Maintenance Engineer – E-money System Department, Rakuten Edy, Inc.
Core
Ensuring stable operation and maintenance of large-scale e-money payment services (Rakuten Edy, Rakuten Cash) across public and private cloud environments.
Role type
Senior System Operations & Maintenance Engineer (Fintech)
Builds
High-availability payment infrastructure serving millions of users across online and offline locations
Domain
Fintech / Electronic Payment Systems / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Service monitoring, trouble investigation, resource management, project management, AI technology maintenance, cloud operations (AWS/GCP/Private Cloud), RDBMS, App Server, container/virtualized environments, JIRA/Confluence
Preferred skills
Mission-critical service experience, large-scale user base operations, BtoB services, Fintech domain knowledge, operational efficiency improvement
Technologies
AWS, Google Cloud Platform, Rakuten Private Cloud, JIRA, Confluence, RDBMS, App Server
Responsibilities
Manage service operation business, arrange and negotiate operation tasks, promote troubleshooting and improvement activities, plan for service availability and continuity, discover and resolve service issues
Seniority
Senior, hands-on IC with leadership potential