Operation Engineer, Rakuten Pay - Service Operation Department, Rakuten Payment, Inc.
Core
Ensuring stable operations and continuous improvement for Rakuten Pay, a mission-critical payment platform serving millions of users and merchants across online and offline channels.
Role type
Senior Service Operations Engineer (Engineering Leader track)
Builds
Rakuten Pay payment services and associated settlement infrastructure
Domain
Fintech / Electronic Payments / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
System maintenance and operation, Backend application development, Team leading, Troubleshooting, Service continuity planning, Cloud-native technologies, Kubernetes, RDBMS, App Server management
Preferred skills
Mission-critical services experience, Large-scale user services, BtoB services, Fintech domain knowledge, Atlassian tools, Operational efficiency improvement
Technologies
Kubernetes, Cloud-native technologies, JIRA, Confluence, RDBMS, App Server
Responsibilities
Arrange and negotiate operation tasks with internal and external resources, Promote troubleshooting and improvement activities, Plan and manage improvements for service availability and continuity, Discover and address potential service issues, Perform on-call night duty
Seniority
Senior, hands-on IC with leadership potential