Lead Software Engineer (Conference Navigator)
Core
Technical leader for Support & Operations ensuring stability, reliability, and continuous improvement of the platform supporting Gartner's global conferences.
Role type
Senior hands-on IC Lead Software Engineer (Operations & Support)
Builds
Mission-critical digital solutions powering Gartner Conferences
Domain
Enterprise Software / Conference Technology
Required skills
Backend development (C#, .NET Core), Modern web technologies (Angular, React, TypeScript), SQL and data modeling, Cloud platforms (AWS or Azure), Asynchronous processing, Event-driven systems, Microservices architectures, Continuous Integration/Continuous Deployment, Incident management, Root cause analysis, Observability, Logging, Alerting, System diagnostics
Preferred skills
Technical leadership, Architectural decision-making, Mentorship, Global distributed team collaboration, Problem-solving under pressure
Technologies
C#, .NET Core, Angular, React, TypeScript, SQL, AWS, Azure
Responsibilities
Serve as technical lead for Support & Operations owning technical design decisions, Define and enforce technical standards and coding guidelines, Lead analysis of production incidents and drive permanent solutions, Act as technical escalation point during high-severity incidents, Partner with product leaders to translate operational needs into technical work, Provide technical guidance and mentorship to junior and mid-level engineers
Seniority
Senior, hands-on IC
