Media Delivery Ops Specialist
Core
Senior operator managing the audio/video encoding supply chain and VOD ingestion pipeline for Disney+, Hulu, and ESPN+.
Role type
Senior Media Delivery Operator
Builds
Live and on-demand video streaming products
Domain
Media streaming and content delivery
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
video codecs and encoding, HLS streaming, closed captions/subtitles, XML/JSON structure, Cable Labs/Movie Labs specs, VOD workflow, Digital Asset Management systems, incident triage, pipeline health monitoring
Preferred skills
Quality Control experience, Aspera or advanced delivery systems, Spanish language proficiency
Technologies
HLS, XML, JSON, Aspera
Responsibilities
Monitor and troubleshoot the VOD ingestion pipeline, review A/V content against deadlines, coordinate with external partners for content fixes, research and normalize metadata, create and track remediation tickets, provide technical expertise for A/V/XML/timed text issues, identify and escalate internal incidents, update documentation and train team members, report pipeline health status to senior staff
Seniority
Senior, hands-on IC
