Telstra Retail: Part Time Customer Service & Sales Consultant GERALDTON
Core
Provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues in a retail store.
Role type
Part-time retail customer service and sales consultant
Builds
Telecom products and services for individual consumers
Domain
Telecommunications retail
Deliverable
product features
Required skills
Consultative selling, product knowledge, customer service, troubleshooting, KPI achievement
Responsibilities
Help customers find the right products and services, offer informed guidance on tech solutions, meet and exceed sales targets and KPIs, collaborate with the team to create a welcoming environment