Administrator, Client Link Service Department
Core
Support Relationship Managers in managing daily branch customer transactions and deliver seamless banking services.
Role type
Client service administrator
Builds
Daily transaction processing and customer service support for bank branches
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Stakeholder management, transaction processing, customer relationship building, compliance checking, document handling, negotiation
Preferred skills
None stated
Technologies
None stated
Responsibilities
Develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally; Work in partnership with Relationship Managers to manage daily customer transactions; Collaborate with various departments to support seamless customer transactions; Build effective relationships with customers to deliver high-quality service and maximize product utilization; Obtain necessary documents, negotiate on various matters, and provide information to customers; Check compliance of complex transactions against rules and guidelines.