Front Office Support Analyst - Equities & Fixed Income, AVP
Core
Provide day-to-day production support for electronic trading platforms, assist with regulatory reporting, troubleshoot production issues, and collaborate with internal teams and vendors to deliver high-quality solutions to the business.
Role type
Front Office Support Analyst (Equities & Fixed Income)
Builds
Electronic trading platforms, regulatory reporting solutions, and operational workflows for Sales & Trading users.
Domain
Financial Services / Capital Markets
Required skills
Production support, troubleshooting, regulatory reporting, scripting (Shell/Bash), system monitoring, documentation, stakeholder communication
Preferred skills
Bloomberg TOMS, Equity/Fixed Income regulatory reporting (CAT/TRACE), FIX Protocol, Murex, electronic trading systems
Technologies
Bloomberg TOMS, Unix/Linux, Windows, Shell, Korn Shell, Bash, Visio, Word, Wiki platforms
Responsibilities
Provide day-to-day production support for Bloomberg TOMS and related front-office trading applications; Deliver first-line support for Sales & Trading users and Alternative Trading Systems (ATS); Troubleshoot and resolve issues related to platform availability, trade processing, pricing, market data, and position feeds; Partner with technology teams, infrastructure groups, and third-party vendors to investigate and resolve production incidents; Support Equity and Fixed Income regulatory reporting processes; Assist with testing, implementation, and deployment of new platforms, enhancements, and system upgrades; Monitor system health, identify process improvements, and contribute to operational excellence initiatives; Create and maintain workflow documentation, support procedures, and technical documentation using Visio, Word, and internal Wiki platforms; Participate in incident management and escalation procedures to ensure timely issue resolution.
Seniority
Mid-level, hands-on IC