Director, Business Continuity Management & Operational Resilience Capability
Core
Strengthening MUFG Bank Europe's ability to withstand, respond to, and recover from operational disruptions by defining strategic direction and maturity roadmaps for Business Continuity Management (BCM) and Operational Resilience.
Role type
Director, Business Continuity Management & Operational Resilience
Builds
A robust, regulatory-compliant resilience framework ensuring continued delivery of critical services to clients, markets, and regulators.
Domain
Banking / Financial Services / Operational Resilience
Required skills
Business Continuity Management (BCM), Operational Resilience, Crisis Management, Regulatory Insight (DORA, ECB, EBA), Scenario Testing, Recovery Planning, Business Impact Analysis (BIA), Stakeholder Management, Strategic Roadmapping, Assurance & Audit, Data Analysis
Preferred skills
Professional certifications in BCM/Operational Resilience, Additional languages (Dutch, Japanese, Spanish, German, French)
Technologies
Excel, Power BI, PowerPoint, ServiceNow
Responsibilities
Defining strategic direction and maturity roadmap for BCM and Operational Resilience; Driving continuous improvement through testing, assurance, and remediation; Shaping and overseeing resilience testing and exercising strategy; Providing expert challenge on Business Impact Analyses and recovery strategies; Reviewing Critical and Important Function assessments; Establishing and leading a structured assurance approach; Advising leadership on capability gaps and investment needs; Building partnerships across Technology, Operations, Risk, Compliance, and Business teams.
Seniority
Director, Strategy & Mentorship