Associate, Implementation and Client Service, Transaction Banking Office for Asia
Core
Coordinate end-to-end onboarding and implementation of transaction banking solutions for corporate clients, providing platform demonstrations and ongoing support.
Role type
Associate, Transaction Banking Implementation and Client Service
Builds
Transaction banking solutions (cash management, digital banking) for corporate clients
Domain
Financial Services / Transaction Banking
Required skills
Client onboarding coordination, project planning, user acceptance testing (UAT), e-banking platform demonstration, incident response, stakeholder management, risk awareness, Microsoft Office proficiency
Preferred skills
Transaction banking product knowledge, host-to-host connectivity experience, payment file format familiarity, Japanese language capability
Technologies
Microsoft Office, e-banking platforms, host-to-host connectivity solutions, payment file formats
Responsibilities
Coordinate client onboarding from documentation to go-live, provide e-banking platform demonstrations, respond to client service inquiries, collaborate with internal teams to resolve issues, maintain implementation records, support product rollouts and process improvements, ensure compliance with regulatory requirements
Seniority
Associate, entry-level to mid-level IC