AVP, Global Financial Crimes Issues Management (GFCD IM) Issues Coordination
Core
Coordinate implementation and execution of global and regional issues management standards, drive on-time issue remediation, and support reporting within the Global Financial Crimes Division.
Role type
Assistant Vice President, Issues Management Coordinator
Builds
End-to-end issues management processes and procedures across geographical locations
Domain
Financial Services / Compliance / Anti-Money Laundering / Sanctions
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
issues management, compliance policy development, project management, policy drafting, training material development, reporting validation, stakeholder engagement, data entry and monitoring, thematic review, dashboard creation, executive presentation
Preferred skills
ACAMS certification, client-service industry experience
Technologies
issue management systems of record
Responsibilities
Advise on issues management requirements and review remediation documentation; Develop partnerships to drive implementation of issues management processes; Manage issues data in systems of record; Conduct thematic issue reviews to identify trends and root causes; Develop and maintain dashboard and tracking tools; Engage with business teams to track issue progress and obtain documentation; Monitor shared mailboxes for new escalations; Partner with Regional Issue Coordinators to drive process improvement; Administer governance and operational routines; Prepare and deliver executive-level summaries on thematic issues findings; Lead or support special projects
Seniority
Senior, hands-on IC