User Researcher
Core
Drive user-centered decision making across digital products by planning, executing, and communicating high-quality research that informs design and product strategy.
Role type
User Researcher
Builds
Digital products for sustainable mobility (vehicle leasing, fleet management, multi-mobility solutions)
Domain
Sustainable mobility / Digital products
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Qualitative and quantitative user research methods, stakeholder influence, cross-functional collaboration, research documentation, project management, research tool proficiency
Preferred skills
Mentoring designers and product teams, embedding user-centered mindset
Technologies
UserTesting, Hotjar, Matomo, Google Analytics
Responsibilities
Plan and conduct qualitative and quantitative user research across the product lifecycle; Translate research findings into actionable insights for product and design teams; Collaborate with product managers, designers, and engineers to shape product direction; Select appropriate research methods based on research questions; Create and maintain research documentation, repositories, and insight tracking; Advocate for user needs and embed a user-centered mindset across the organization; Support and mentor designers and product teams in conducting lightweight research
Seniority
Mid-level (3–5 years experience)