Customer Service Intern
Core
Support customer collections, payment status tracking, and transaction documentation for a real estate or financial platform.
Role type
Customer Service Intern
Builds
Booking Forms, Deposit Agreements, Escrow Agreements, SPA, and subsale transaction documents
Domain
Real Estate / Financial Services
Deliverable
client delivery
Required skills
Microsoft Office (Excel, Word), document preparation, record maintenance, stakeholder coordination
Responsibilities
Follow up customer collections and payment status; Support preparation and execution of Booking Forms, Deposit Agreements, Escrow Agreements, and SPA; Monitor bank loan documentation and coordinate with customers and banks; Support subsale transactions and prepare required documents; Maintain customer records and documentation; Coordinate with Sales, Finance, Legal, and other stakeholders; Provide administrative and operational support to the Customer Service team
