CareerPlan

Head of Retail Wireless Operations

Littleton, ColoradoFull-time$127k2026-10-20 → 2026-11-10
HybridNo visa sponsorship

Core

Lead the end-to-end program design, development, execution, and post-launch success for a new retail wireless line of business, acting as the operational backbone and strategic driver for EchoStar's new business unit.

Role type

Senior leadership (Head of Retail Wireless Operations)

Builds

New retail wireless line of business for Boost Mobile and Gen Mobile brands

Domain

Telecommunications / Retail Wireless / Business Operations

Required skills

Strategic program design and execution, Cross-functional stakeholder management, Financial modeling, IT systems and architecture understanding, Executive reporting, Team leadership and mentorship, Process mapping and workflow visualization, OKR tracking, AI innovation for predictive risk modeling

Preferred skills

Master's degree in Business Administration, Engineering, or Telecommunications

Technologies

Google Suite, Enterprise program management platforms, OKR tracking platforms

Responsibilities

Direct long-term strategy for retail wireless new line of business, Manage cross-functional relationships across product, IT, finance, legal, marketing, and care teams, Navigate ambiguity and influence business decisions to drive complex workstreams, Manage a team of business analysts and establish operational workflows

Seniority

Senior, hands-on IC