Head of Retail Wireless Operations
Core
Lead the end-to-end program design, development, execution, and post-launch success for a new retail wireless line of business, acting as the operational backbone and strategic driver for EchoStar's new business unit.
Role type
Senior leadership (Head of Retail Wireless Operations)
Builds
New retail wireless line of business for Boost Mobile and Gen Mobile brands
Domain
Telecommunications / Retail Wireless / Business Operations
Required skills
Strategic program design and execution, Cross-functional stakeholder management, Financial modeling, IT systems and architecture understanding, Executive reporting, Team leadership and mentorship, Process mapping and workflow visualization, OKR tracking, AI innovation for predictive risk modeling
Preferred skills
Master's degree in Business Administration, Engineering, or Telecommunications
Technologies
Google Suite, Enterprise program management platforms, OKR tracking platforms
Responsibilities
Direct long-term strategy for retail wireless new line of business, Manage cross-functional relationships across product, IT, finance, legal, marketing, and care teams, Navigate ambiguity and influence business decisions to drive complex workstreams, Manage a team of business analysts and establish operational workflows
Seniority
Senior, hands-on IC
