Bankkaufmann als Kundenberater am Servicepoint (m/w/d)
Core
First point of contact at the branch, handling customer inquiries on account management, online banking, and daily banking business.
Role type
Customer service representative (banking)
Builds
Daily banking services and account management for retail customers
Domain
Banking / Retail Finance
Deliverable
product features
Required skills
Account management, online banking support, sales support, customer service, referral handling
Preferred skills
Prior customer service experience, banking experience
Technologies
Online banking systems
Responsibilities
Serve as the first point of contact at the branch, support customers with account and online banking questions, promote the bank's service offerings, assist in sales activities, refer customers to specialized advisors