Fachtrainer Kfz-Schadenregulierung (m/w/d) Kasko & Kraftfahrthaftpflicht
Core
Train and qualify employees in vehicle insurance claim processing (Kasko and liability) while managing quality standards.
Role type
Senior IC training specialist (insurance claims)
Builds
Training programs, quality improvement measures, and operational support for claim adjusters
Domain
Insurance / Automotive claims
Required skills
Vehicle insurance claims expertise, training and coaching, quality analysis, instructional design, stakeholder consultation, MS Office
Preferred skills
Prior training or onboarding experience, analytical thinking, change management
Responsibilities
Plan and conduct initial and follow-up training for claim adjusters, lead quality analyses to identify training needs, develop training materials and learning formats, consult leadership and staff on technical issues, support complex operational cases
Seniority
Senior, hands-on IC