Rechtliche Unterstützung und Beschwerdemanagement (m/w/d) im Jugendamt, in Teilzeit
Core
Legal support and complaint management for the Youth Welfare Office (Jugendamt), handling file access requests, administrative complaints, appeals, lawsuits, and employee protection against harassment.
Role type
Senior legal and compliance specialist (public administration)
Builds
Legal opinions, standard templates for appeals, de-escalation protocols, and statistical reports for the Youth Welfare Office.
Domain
Public administration / Social services / Legal compliance
Deliverable
dashboards & analysis
Required skills
German public law, Social Code (SGB I, VIII, X), GDPR (DSGVO), Civil Code (BGB), Administrative procedure law, Conflict de-escalation, Case analysis, Template creation, Data privacy
Preferred skills
Experience in Youth Welfare Office, Jurisprudence degree, Public Management degree
Technologies
OpenSpace office concept, Digital case management systems
Responsibilities
Review and decide on file access requests, Handle administrative complaints and appeals, Support in lawsuits before family, administrative, and social courts, Manage GDPR-related information requests, Develop de-escalation strategies for staff harassment, Create legal templates and checklists
Seniority
Senior, hands-on IC